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For an overview of the pages available, please see the Site Map.
There are essentially two menus for navigating the True Sapphires website - the horizontal menu bar running across each page (below the True Sapphires banner) which takes you to the products, brands, registration and contact pages, and the
vertical menu to the left of each page which is divided into two sections offering help and information with the site and either the main product categories or brands according to an initial selection from the horizontal menu bar (see below: Finding A Product).
 
To get to the Products (Home) page from anywhere in the site, click Products on the menu bar or click on the True Sapphires banner.
You can either find the products you are looking for by navigating through product categories and groups, brands and ranges, or by using the search box.
 
To find an item by navigating through the product categories or brands, click on either Products or Brands in the horizontal menu bar to go to the beginning of the entire catalogue, or click on a specific
category or brand under Products or Brands in the vertical menu bar (to the left of most pages). Product groups or ranges appear underneath each category or brand as a category or brand is selected. Click on each of these groups or ranges in turn to find what you are looking for. Logged on users will see pack sizes and catalogue pages which appear at the end of
each item's short description.
To search for specific items, enter a word, phrase or item code in the Search Box (near the top left of each page), click the Go button or press enter on your keyboard.
You can enter up to 3 search words or phrases. Matching items appear as a list.
To place an item in your shopping basket, either in 'list view' or 'detail view', enter the quantity (next to the Buy button) and click on the Buy button.
You may alter the contents of your basket at any time by selecting Basket from the horizontal menu bar. You can alter the quantity for an item or remove it altogether by clicking
in the checkbox in the remove column. When you have made your changes you must click the Recalculate button to update the basket.
To continue shopping, click the Shop button and continue selecting items until you have completed your order. The shopping basket is
displayed after each item is added and may be viewed at any time. When you have finished shopping, please click on the Checkout button to proceed to the Checkout page.
To change the currency displayed, click on a currency symbol on the far right of the horizontal menu bar. We can display prices in GB Pounds, Euros or Dollars (used as an approximate comparison only).
On Google's checkout pages, please ensure Google's secure digital certificate (padlock) is visible in your browser before you enter any personal details. You can either enter new account details and payment information or login with your user name and password if an account has been previously set up. Payment is accepted by Visa, MasterCard, Solo and UK Maestro.
On pressing one of the Continue buttons, you will see your items listed on the Google Checkout page. Simply confirm your order and click the Place Your Order Now button.
Finally, you will see an order confirmation screen with a link allowing you to return to the True Sapphires site. You will receive an email confirmation where an order has been received.
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